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Customer Service

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7990200/9990200

Call

3330200

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Working hours during Ramazan

Working hours during Ramazan

Our Branches and Service Centres will be opened from 09:30am to 12pm during Ramadan 1442 and the first seven days of Shawwal 1442.

Self-Service Banking Centres across the country will continue to provide deposit, withdraw and transfer services 24 hours a day. Cash Agents on inhabited islands will also be available to provide basic banking services to customers during Ramazan.

Banking services available online


International Transfers

Payroll processing

Local bank transfers

BML cheque processing 


Other bank cheque processing 


If requests are received after the cut-off times, these will be processed on the next working day.

Online tokens via QueueBee

You can request for tokens for our services in Male' City, which are not available via ATM or online channels through the QueueBee app.  Online tokens will be available from 09:30am to 12pm on banking days via the app.


Services via pre-booked appointments

Services at our Account Opening Centre, Loan Centre and Business Centres will be provided via pre-booked appointments. 

You can request for an appointment via our Appointment Portal.


Guidelines when visiting us

When visiting us, customers are required to: