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Customer Service






Working hours during lockdown

Essential Banking Services

Safeguarding the health and safety of our customers and employees remain our priority. All our branches and service centres remain closed and we encourage our customers to bank from home for everyday banking during the lockdown period enforced by the government. 

We will be providing the following essential services on banking days, from 9.30am to  12.00pm during the lockdown period. 

International Transfers

Payroll processing  

Cheque processing for ATM cheques 

Local bank transfers

If requests are received after the cut-off times, these will be processed on the next working day.

Helpful Information

Cash services will not be available at our branches, and customers (who have permission from authorities) can continue to use our ATMs for cash withdrawal and deposits. 

The daily deposit limits via ATMs are as follows