We have a nationwide network of 38 branches across all 20 atolls, 55 Self Service Banking Centres, 116 ATMs, 277 agents and a full suite of Digital Banking services.
A full range of banking services are available via our internet and mobile banking services and we encourage customers to come to our branches only if required.
Services available at our branches include account opening, cheque deposits, cash deposit and withdrawal, card and loan applications, SWIFT (TT) applications, updating Personal Information Forms and account signature changes.
Branch Opening Hours: 8.30am - 2pm
Counter Withdrawal and Deposit fees are charged at our branches for each transaction of value less than or equal to MVR 25,000 or USD 1,600 and to all cheques deposited to personal accounts irrespective of the amount.
This is not applicable for branches on islands where deposit ATM is not available
Our dedicated service centres, based in Male' city, provide key banking services:
Services at the Account Opening and Loan Centre will be catered with pre-booked appointments to allow for quick service without having to wait in queue. To book an appointment, please call us at 3330200 and arrange a convenient time to visit.
Opening Hours for our service centres: 8.30am to 3pm on all banking days.
From 12th July 2020, our branches and service centres will be open from 8.30am to 2pm for services not available via online or self-service banking.
Services via the following branches and service centres will be available via QueueBee app.
For services at our Account Opening Centre, Loan Centre, and Business Centres for loan and account opening services will be required to make prior appointments, available on the Appointment Portal. Appointments can be made the day before each working day, eg for Monday, appointments will be available for booking from 12am on Sunday via our appointment portal or by SMS.
The health and safety of our customers and staff is our utmost priority. We encourage our customers to continue to bank from home for everyday banking, and use services available online
Our Contact Centre is experiencing a high number of calls at the moment and we may take longer than usual to answer your calls. If you would like to contact us, please send us message via Mobile Banking App or Internet Banking. Or contact us using this form and we will respond as soon as possible. If you prefer, you can send us an SMS at 7990200 or 9990200.
While requests for services including loans will be processed during working days, we may take longer than usual to do so during the lockdown.