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Customer Service

SMS

7990200/9990200

Call

3330200

?
QueueBee

Online queue tokens

Branches and Service Centres in Male' City

Online tokens via QueueBee

You can request for tokens for our services which are not available via ATM or online channels through the QueueBee app. Check number of customers ahead via online before visiting a branch. Online tokens will be available from 8am to 12pm on banking days via the app.

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Download QueueBee App

Which branches and service centres provide online tokens?

Services via the following branches and service centres will be available via QueueBee app.

We will discontinue issuing printed tokens and you will be welcomed inside the premises when there are two customers waiting ahead in the “waiting position” indicated on the App.

Guidelines when visiting us

To ensure the safety of our customers and our staff, temperature will be taken for all staff and customers coming into Customer Service Centre.

Appointment based services

For services at our Account Opening Centre, Loan Centre, Business Centre for loan and account opening services will be required to make prior appointments via Appointment Portal or by SMS.