You can request for tokens for our services which are not available via ATM or online channels through the QueueBee app. Check number of customers ahead via online before visiting a branch. Online tokens will be available from 8:30am to 2:00pm on banking days via the app.
Customers can walk-in to collect their cards, statements or Internet Banking tokens from our Customer Service Centre (Ameenee Magu) during banking hours. You will no longer be required to take a QueueBee tokens at Customer Service Centre.
Services via the following branches and service centres will be available via QueueBee app.
We will discontinue issuing printed tokens and you will be welcomed inside the premises when there are two customers waiting ahead in the “waiting position” indicated on the App.
The following services not available via online or self-service banking will be provided through the service centres & Branches in Male’ city.
Main Branch
Hithadhoo, Gan, Mahibadhoo, Kulhudhuffushi & Eydhafushi Branch
BML Loan Centre
Hulhumale’ Branch & Villimale’ Branch
Account Opening Centre (For Personal Customers Only)
Male’ Business Centre (For Business Customers Only)
BML Islamic Male’ Branch
For services at our Loan Centre, Business Centre for loan and account opening services, BML Islamic Male’ Branch, BML Islamic Sales and Business (secured financing) you will be required to make prior appointments via Appointment Portal or by SMS.