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7990200/9990200

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3330200

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Fraud Prevention

We take the safety of your money very seriously.

Fraud and scams are extremely common and we advise our customers to remain vigilant.

COMMON FRAUD TACTICS

Fraudulent calls

Fraudsters will call from mobile phones or masked numbers, pretending to be from Bank of Maldives. They may have some of your personal information and sound like our Customer Service staff.

We will never call and ask for such details. So if you are contacted, NEVER provide your personal details such as your card numbers, CVC/CVV numbers, PIN, OTP, Mobile Banking App password, Internet Banking password or username.

Scam SMS

There are instances where Bank of Maldives will send an SMS to update customers with information such as renewed card or returned cheque collection. Fraudsters may send hoax messages that appear to come from us, in order to trick you into revealing your card details.

These messages may have clickable links which may infect your computer or mobile phone with a virus, or redirect you to a false BML page that looks like our Internet Banking log in page that can capture your username and password. 

If you receive such an SMS, NEVER reply or click the links. NEVER provide your personal details such as your card numbers, CVC/CVV numbers, PIN, OTP, Mobile Banking App password, Internet Banking password or username.

Phishing emails

If you receive an email claiming to be from Bank of Maldives asking to login to verify your username or password, do not click the links or open any attachments. Fraudsters can get your internet banking details username and password through scam emails.

If you receive such an email, NEVER click the links, and NEVER provide your personal details such as your card numbers, CVC/CVV numbers, PIN, OTP, Mobile Banking App password, Internet Banking password or username.

Steps to take: