Our customer service team is available 24 hours, 7 days a week to assist you.
We've created templates for you to copy and paste when requesting for a service via Internet Banking.
Aaya is an intelligent chatbot available 24-hours through our website, Facebook Messenger, Viber and WhatsApp. With its ability to respond in both Dhivehi and English, Aaya will be able to provide answers to your queries in real time, and transfer to a customer service agent whenever required.
Scan the QR code to learn more.
ATM Withdrawal Limit
ATM Cash deposit Limit
ATM Transfer Limit
Customer Daily withdrawal Limit
Internet Banking Transfer Limit
MobileApp (Digital Wallet)
|10 transactions (NFC)
10 transactions (Non NFC)
|International Money Transfer
View details of our planned maintanance
We’re sorry that you’re not happy with the service you received. Your feedback is important to us to address and improve our services.
You can log a complaint with us in any of the following ways:
For your convenience, we are always continuing to make positive changes and improvements to our services.
Be aware of phishing emails and fraudulent calls targeted to get your personal details such as internet banking login IDs, personal email addresses or passwords.
We will never ask you to share your details. Customers should only log in to Internet Banking via our Mobile App, our website or by typing the https://www.bankofmaldives.com.mv/internetbanking/ on the browser.
Never share your Card PIN or Internet Banking username and password with anyone, including friends and family.
Be sure to keep your contact number, address and email updated to avoid missing important alerts. You can request to update your contact details via Internet Banking or by submitting a Personal Information Form to any of our branches.