Aaya is an intelligent chatbot available 24-hours through our website, Facebook Messenger, Viber and WhatsApp. With its ability to respond in both Dhivehi and English, Aaya will be able to provide answers to your queries in real time, and transfer to a customer service agent whenever required.
Use this QR code. Alternatively, you can search “Bank Maldives” and it will be seen under Businesses.
Use this QR code. Alternatively, on Whatsapp you can find Aaya using this mobile number: +9609990200
Aaya is your go-to AI buddy for day-to-day questions about all BML products and services. Aaya can chat with you in Dhivehi or English.
Aaya is ready to chat with you 24/7.
Aaya is trained to answer the frequently asked questions by customers. This includes information on Cards, Accounts, Internet Banking, Lui Loan, Islamic Personal Financing, International Banking, and Merchant Services. Aaya will continue to learn more.
Aaya will be available on Viber, Whatsapp, Facebook Messenger and our Website.