Payment Services

Payment Services

Customers will be able to make domestic and international payments from their account using Domestic transfers and other local Payment Services including not limited to; Cheques, Payroll & Account Transfers. To initiate fund transfer services, customer shall submit request via an approved channel of submission.

Applicant must ensure that the beneficiary's account details (including name, account number, bank and branch) are correct.

• Except for Cheques, the Bank cannot validate the details provided (including matching an account name to an account number) and cannot guarantee any other financial services provider will validate the details for the transfer instruction.
• Any error in these payment details may result in a loss of funds.
• Neither the Bank nor any other financial services provider is liable for loss should the Applicant provide incorrect payment instructions.

Domestic transfers

For domestic transfers [other than tax/duty payments], customers can initiate a request using the "Domestic Transfer" option available on Internet Banking or the Mobile App. For tax or duty payments to the government, customers must submit a completed RTGS remittance request, available from the relevant authorities, by sending it to the email address [email protected].

• Request received by 12:00pm will be processed same day.
• Requests received after the cutoff time will be processed on the following day.
• Requests received on non-working days will be processed on the next working day.

International Banking

Manage your global finances with options tailor-made for your business needs.