visiting branches and service centres
Book an appointment
Please read the below instructions before you book an appointment
- This portal is for our customers to book an appointment to visit our branches or service centres for any essential service that cannot be done online or via ATMs. For more information please visit here
- As we are adhering to guidelines issued by HPA on social distancing for the safety of our customers and staff, please expect slight delays in arranging appointments as we can only serve a limited number of appointments per day, per location.
- If the appointment slots for the day are full, please try again for the next working day. Appointments can be made from 12am on the day before each working day
Stay safe when visiting us, and ensure to:
- Wear a mask
- Observe strict social distancing using the distancing markers placed on the floor
- Bring your own pen
- Use hand sanitizers placed at our locations