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18th September 2023

Bank of Maldives Introduces Device Management for Internet and Mobile Banking

English Dhivehi
18th September 2023

Bank of Maldives Introduces Device Management for Internet and Mobile Banking

As part of the ongoing efforts to enhance security and protect its customers from scams, Bank of Maldives has introduced Device Management for Internet and Mobile Banking.

Device Management enables customers to monitor active sessions and log out from devices accessing Internet and Mobile Banking. Customers can view active sessions and log out from individual and all devices.

The Bank’s CEO and Managing Director Karl Stumke commented “We are committed to ensure the safety and security of our customers and this is evident by our recent efforts to change our systems and introduce many important features that allow customers to proactively protect themselves from scams. Device Management feature is launched as an extra layer of security to protect our customers. With the introduction of this feature, customers can easily view last log in location and device, choose to log out from specific devices or all devices.”

The Bank has taken several steps to protect customers from scams over the past months:

  • In June, the Bank introduced a self-service ‘Kill Switch’ to disable access to Internet Banking and cards in emergencies
  • In May, Two Factor Authentication (2FA) for Internet and Mobile Banking logins were introduced as an extra layer of security to verify that the login is by the registered customer.
  • In March, One Time Passwords (OTP) were enabled for all Scan-to-Pay payments in addition to alerts for all login attempts on Internet and Mobile Banking.
  • Last year, the Bank also introduced OTPs via authenticator apps, disabling email as a default OTP channel and began sending push notifications for all Internet and Mobile Banking transactions.

With the nationwide network of 38 branches across all 20 atolls, 87 Self Service Banking Centres, 143 ATMs, over 200 agents and a full suite of Digital Banking services, the Bank is committed to supporting individuals, businesses and communities across Maldives.


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