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16th December 2022

Bank of Maldives Enables Authenticator Apps for Online Banking

English Dhivehi
16th December 2022

Bank of Maldives Enables Authenticator Apps for Online Banking

Bank of Maldives has enabled authenticator apps to generate One Time Passwords (OTPs) for all transactions processed via Internet and Mobile Banking.

An authenticator is an application installed on a smartphone or tablet to create a unique, time sensitive code every 30 seconds. The authenticator app can be activated on Internet or Mobile Banking and is unique to each individual customer.

With the announcement today, customers can now download and activate an authenticator such as Google Authenticator or Microsoft Authenticator to generate unique OTPs to authorize transactions. Once activated, the Authenticator will be listed as an OTP option for transactions.

BML’s CEO, Karl Stumke commented, “Email accounts are often compromised in scam cases and as a result, OTPs sent to emails are accessed by scammers to make unauthorized transactions from customer accounts. With the introduction of authenticator apps, our customers now have an additional layer of security in their banking transactions, even if an email account has been comprised. Scams evolve over time and while we will continue our efforts to protect our customers, we urge everyone to be aware of scam tactics and never share personal information with anyone.

In addition to enabling authenticators, from today, personal banking customers will also receive real-time notifications to the Mobile Banking app for all account related transactions.

From 20th December 2022, email will not be available as a default OTP channel. Customers who wish to keep email as an OTP channel can enable email OTP after a verification process.

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