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Customer Service





04th May 2021

Banking Services from 5th – 15th May 2021

English Dhivehi

To ensure our services are provided in line with the guidelines issued by HPA and announcement by the Maldives Monetary Authority, we have made changes to our working hours from 5th to 15th May 2021:

  • Our branches and service centres will be open on Mondays and Wednesdays from 09:30am to 12pm.
  • To continue essential services, we will process International Transfers (TTs) and BML cheques during this period. Requests received and cheques deposited by 11am will be processed each day except during weekends and public holidays.

Important Information

Online Token

Customers can request for tokens for the Bank’s services in Male’ City through the QueueBee app and check waiting position online before visiting.

Services via pre-booked appointments

Account Opening Centre, Loan Centre and Business Centres will provide services via pre-booked appointments. To make an appointment, visit our website

The health and safety of our customers and staff is our utmost priority. We encourage our customers to continue to bank from home for everyday banking, and use services available online.