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Customer Service





08th October 2020

Linking BML issued cards to PayPal accounts

English Dhivehi

With a large increase in the number of unauthorized transactions, we recently blocked selected PayPal merchants to minimize exposure of our customers to fraudulent transactions. This measure was taken in line with standard practice to protect our customers. As a result of blocking these merchants, customers also faced an issue in linking BML cards to their PayPal accounts.

We have now unblocked all merchants on PayPal and customers can now add BML cards to their PayPal account. However, we will continue to monitor for fraudulent transactions and if similar incidents arise, we will take steps to safeguard our customers and block merchants where necessary.

We would like to emphasize that all BML issued cards are protected by 3D-secure authentication to validate purchases, prevent unauthorized use and prevent financial loss for customers. We advise all our customers to review card and account activity for transactions you may not recognize and inform us of any suspicious transactions. Unauthorized transactions must be disputed no longer than 30 days after the date of the transaction.