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Banking services from 13th June to 17th June 2021

With the measures implemented by the Health Protection Agency and in line with the announcement by the Maldives Monetary Authority, we have made changes to banking services:


from 30th May to 10th June

Card collection

We will continue to provide card collection services at the Customer Service Centre. The Centre will be open from Sunday – Thursday, from 10am to 2pm.

Limited number of customers with tokens via QueuBee and valid permits will only be allowed.

When visiting us, please ensure you:

As an added precautionary measure, elderly customers and people with disabilities can reach out to us and arrange home delivery of cards.

Booking Portal

Our Booking Portal is currently not available. All our branches and service centres except Customer Service Centre will be closed from 13th June to 17th June 2021.

Online tokens via QueueBee

Online tokens are only available for card collection from our Customer Service Centre. The Centre will be open from Sunday – Thursday, from 10am to 2pm.

Our branches and other service centres except Hulhume' Branch and Customer Service Centre will be closed from 13th June to 17th June 2021.

Thank you for your patience

We continue to prioritize the safety of customers and staff while providing essential banking services. To comply with workplace safety guidelines issued by HPA, we have taken measures such as working from home, limiting physical office visits and working in split teams.

With a number of teams working from home and on a shift basis due to the impact of Covid-19, we are currently facing delays in our services, including in processing international transfers.  

Please bear with us while we work to process these requests. We thank you for your patience.

Banking services available online

The following services will be provided online.

Debit and Credit Card

New card limits for foreign transactions

With the significant reduction in foreign currency inflow to the country we have decided to take immediate steps to ensure we can continue to support essential dollar requirement for key imports and overseas medical and education payments.

Do your banking at home

Our Mobile Banking App is a convenient, easy-to-use and secure mobile banking App to manage your banking anytime, anywhere.

  • Monitor and control your accounts
  • Send and receive money
  • Make Payments

View details on applying for internet and mobile banking.