To ensure our services are provided in line with the guidelines issued by HPA and announcement by the Maldives Monetary Authority, we have made changes to our working hours from 5th to 15th May 2021:
We continue to prioritize the safety of customers and staff while providing essential banking services. To comply with workplace safety guidelines issued by HPA, we have taken measures such as working from home, limiting physical office visits and working in split teams.
With a number of teams working from home and on a shift basis due to the impact of Covid-19, we are currently facing delays in our services, including in processing international transfers.
Please bear with us while we work to process these requests. We thank you for your patience.
You can request for tokens for our services which are not available via ATM or online channels through the QueueBee app. Check number of customers ahead via online before visiting a branch. Online tokens will be available from 09:30am to 12pm on banking days via the app.
For services at our Account Opening Centre, Loan Centre, and Business Centres (for loan and account opening services) prior appointments will be required.
For more information please visit here
The following services will be provided online.
With the significant reduction in foreign currency inflow to the country we have decided to take immediate steps to ensure we can continue to support essential dollar requirement for key imports and overseas medical and education payments.
Internet Banking
BML Offer Portal
USD Booking
Merchant Portal
